Privacy Policy

Introduction

gradnext ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our consulting interview preparation platform and services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our platform.

Information We Collect

Personal Information

• Name, email address, and contact information
• Account credentials and profile information
• Payment and billing information (processed securely via Razorpay)
• Educational background and career goals
• Session recordings and feedback (with your consent)

Usage Information

• Course progress and completion data
• Session attendance and participation
• Platform interaction and feature usage
• Device information and browser type
• IP address and location data

How We Use Your Information

• Provide and maintain our coaching and educational services
• Process payments and manage subscriptions
• Personalize your learning experience
• Communicate with you about sessions, updates, and support
• Improve our platform and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Mentors and Coaches: To facilitate coaching sessions
• Payment Processors: Razorpay for secure payment processing
• Service Providers: Third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through Razorpay
• Regular security audits and updates
• Access controls and authentication measures

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.